Coastal Hospice

Coastal Hospice Celebrates Volunteers Across the Lower Shore During National Volunteer Appreciation Week

The Logo for Coastal Hospice

Steve Hoefer of Cambridge and Pam Ferinde of Ocean Pines Honored with Jean Camie Jackson “Heart of Hospice” Award

Salisbury, Md. – April 23, 2019 – Last year, more than 235 volunteers contributed in excess of 13,500 hours in roles spanning Coastal Hospice & Palliative Care’s mission across the Lower Shore. In honor of their extraordinary work, highly anticipated annual Volunteer Appreciation Luncheons were held to recognize their contributions.

“Our volunteers come to serve, and we could not be prouder,” said Alane Capen, President of Coastal Hospice. “Community members volunteer at Coastal Hospice because they possess a caring and compassionate heart for hospice, and we stand in awe to honor them for their service.”

Two volunteers, Pam Ferinde of Ocean Pines and Steve Hoefer of Cambridge, were surprised at the lunches as the dual winners of the 2019 Jean Camie Jackson “Heart of Hospice” Award. Named for one of Coastal Hospice’s founders and most beloved volunteers, the award is the highest honor Coastal Hospice bestows on its volunteers.

The awards were presented by Capen at the annual Volunteer Luncheons on April 10 and 11, during National Volunteer Appreciation Week. According to the National Hospice and Palliative Care Organization, 430,000 hospice volunteers across the nation contribute a staggering $469 million in service annually.

“Our volunteer programs make so many things possible,” said Capen. “They provide comfort and companionship to patients and families; assistance in our 13-month bereavement program and with office support; operate our Ocean Pines Thrift Shop; provide support for fundraising activities and much more.”

Ferinde Honored as Patient Support Volunteer

Pam Ferinde Receives Heart of Hospice Award

A volunteer since the spring of 2017, Ferinde primarily focuses her time on supporting the staff at the Ocean Pines office, managing patient files, organizing supplies, providing support to the nurses and staff and helping with anything that needs to be done. In addition, Pam expanded her role into Patient Care and visits Compass Clients providing respite care for the families and companionship to the clients.

“Pam brightens up our day,” said Niquita Gordy, LPN and Clinical Support for the Fairwinds team. “She is wonderful! I could not do my job without her.”

Hoefer Awarded as Patient Care Volunteer

Steve Hoefer Receives Heart of Hospice Award

Hoefer has been a volunteer at Coastal Hospice at the Lake in Salisbury since November of 2015, visiting with patients and their families every Sunday and on all holidays, including Thanksgiving and Christmas. During these visits, he has spent time with more than 1,377 patients and their families and has traveled more than 15,000 miles to and from his home in Cambridge.

“Steve is extremely compassionate and creative,” said Renee Smith, Manager of Volunteer Services. “One of so many examples … we recently had a patient who had lost the function to move from the neck down and was unable to communicate. Steve connected a laser pointer to a pair of glasses – giving the patient the ability to spell out words and to play checkers – and adding so much joy to his life. Steve was able to see the patient’s struggles and to think outside box.”

Steve is a passionate advocate for ALS patients and their right to live as full a life as possible.

Do You Know Coastal Hospice & Palliative Care?

Founded in 1980, Coastal Hospice is a non-profit health care organization that cares for individuals facing life-limiting conditions but do not want to be defined by them, and instead want to remain as active and engaged as possible during the final chapter of their lives.

Coastal Hospice cares for patients in their own homes, as well as in nursing homes, assisted living facilities, at Coastal Hospice at the Lake and soon at the new Stansell House in Ocean Pines. While known for end of life care, the organization also provides “palliative” care which treats the symptoms and relieve the pain of a terminal illness or injury so that patients can enjoy the time remaining.

Learn more about Coastal Hospice at and follow on Facebook and Instagram.