Coastal Hospice

Mission/Values

Founded in 1980, Coastal Hospice is a private non-profit community program that provides traditional hospice services, palliative care and bereavement support to residents in Wicomico, Worcester, Dorchester, and Somerset Counties on Maryland’s Lower Eastern Shore. Together, more than 170 employees and more than 250 volunteers deliver care and support the work and mission of Coastal Hospice & Palliative Care.

Mission

Coastal Hospice promotes dignity and quality of life for patients and families who face life-limiting conditions.

Vision

We will provide comfort, security and the celebration of life’s joys for all in our community who would benefit from hospice and palliative care.
We will anticipate and meet the growing demand for our service in new settings and challenges in the health care environment.
We will create in our community a thorough understanding and appreciation of the potential of hospice and palliative care to fulfill the life goals of each individual.
We will inspire and empower Coastal Hospice staff to create and implement new ways to enhance each patient’s hospice and palliative care experience.
We value the contribution of each staff member and will challenge and encourage personal and professional growth.

Values

Affirming Life

Coastal Hospice believes human life has inherent dignity and is worthy of celebration. We hope our patients will live life to its fullest. Coastal Hospice will neither hasten nor unduly postpone death for those who are terminally ill. We will strive to alleviate pain, provide physical comfort, encourage emotional and spiritual growth, foster reconciliation, and enhance each patient’s relationships with others.

Respect

Coastal Hospice respects the dignity of all who serve and are served by Coastal Hospice. We honor each patient’s privacy and the right to make decisions concerning treatment. We encourage each colleague’s professional development. We will foster a work environment characterized by effective teamwork, clear direction and recognition of individual contributions.

Compassion

Coastal Hospice will respond promptly with our presence to patients and families needing assistance, guidance and relief from suffering. We encourage caring support, communication, understanding, empathy and listening.

Trust

Coastal Hospice provides care and nurtures trust through the development of therapeutic relationships and strong teamwork. We will earn and maintain the trust of our patients, teammates and community through open, honest communication and consistent delivery of quality care.

Resourcefulness

Coastal Hospice accomplishes goals through the collective creativity, knowledge and skills of team members. We are committed to the highest standards of care and continuous quality improvement. To assure future stability and growth (to meet the diverse needs of the community), we are responsible stewards of our resources. We pledge to provide care regardless of our patient’s financial circumstances.