Coastal Hospice provides care and services to patients regardless of their financial circumstances. To meet this goal, and establish the level of need for charity care, Coastal Hospice will apply a financial assessment (application for reduction/waiver) and sliding scale fee structure. The sliding scale may be used to determine what portion of the fee is waived for patients who 1) have no insurance for hospice services, 2) have a co-pay on their insurance for hospice services, or 3) for residential care room-and-board fees. A patient’s responsibility may be 100% waived and services not be billed, or they may be billed for service or a portion of service depending on their income and placement on the sliding scale.
Coastal Hospice will determine charity eligibility and notify patients of their financial responsibility within two business days of completion of the application for waiver form. On a case-by-case basis, time payments may be arranged with the Coastal Hospice finance department for low income patients who do not qualify for full charity care but are unable to bear their share of financial responsibility.